VetGo · Operating system for veterinary clinics
300+ marketing video templates, AI Scribe for medical records, auto-reminders via LINE/WhatsApp, paperless EHR — all in one platform. Trusted by 142 partner clinics across Southeast Asia.
142 partner clinics · +38% revisit rate · −4.5h/week of reception time saved
Trusted by 142+ vet clinics
The real problem
Reception is busy with walk-in customers at the counter — booking calls drop. Every missed call equals a booking that walks to a competitor.
After long days, vets spend 5-10 minutes per case typing by hand. 67% only write summaries — losing detail that matters for the next visit.
The number-one reason isn't being busy — they simply forget. Each missed revisit = a pet off-protocol + revenue lost without measurement.
AI VOICE BOOKING
Calls come in at peak while reception is busy — AI picks up after the third ring, triages emergency / booking / pricing, and handles bookings end-to-end. A 9 PM caller can still book tomorrow morning.
AI SCRIBE
Room mic captures natural speech, AI parses into SOAP format with 94% accuracy. Vets review for 30 seconds instead of typing for 5 minutes. Get back to what you trained for — practicing medicine, not paperwork.
AUTO REMINDER
Auto-trigger when the vet finalizes a protocol → T-3 + T-1 nudges + post-no-show recovery. Verified messaging accounts, SMS fallback. Track open rates and confirmations in real time.
PAPERLESS VAULT
Save ~$720/year on paper, printing, and storage. Search old records in <10 seconds instead of 4-7 minutes. Audit-ready: export PDF compliance reports in 1 minute. Print on demand for customers who ask.
I used to lose 1.5 hours at the end of each shift to paperwork. After two weeks with AI Scribe, I'm leaving an hour earlier every day — and my records are more complete because I'm no longer summarizing to save time.
I didn't believe the 38% number at first. But after 8 weeks of auto-reminders, my clinic's on-time revisit rate moved from 47% to 65%. Revenue followed without hiring more reception staff.
Every plan includes a 30-day free trial. Cancel anytime.
For 1-2 vet clinics under 30 cases/day, just starting digital
For clinics 30-80 cases/day needing full marketing automation
For 3+ branch chains or large veterinary hospitals
Social media guide for small vet clinics: 4 content pillars, weekly calendar, SEA platform data. Per AVMA, dvm360, Sprout Social.
WSAVA 2022 Pain Guidelines summary: pain scales, multimodal analgesia, NSAIDs, opioid availability in SEA, perioperative protocols for small vet clinics.
Body Condition Score 9-point chart per WSAVA/AAHA for dogs and cats. 3-step assessment: rib palpation, overhead view, side profile. Plus MCS and SEA obesity data.
VetGo supports LINE OA (Thailand), Zalo OA (Vietnam), WhatsApp Business API, and Facebook Messenger. The right channel is set per clinic based on their primary customer base. SMS fallback is always included.
Yes — VetGo follows Vietnam's PDP Decree 13/2023, Thailand's PDPA 2019, and offers GDPR-compatible deployments for international clinics. Features include consent management, data export on request, right to be forgotten, and immutable audit logs.
Yes — ~94% accuracy on English veterinary medical speech after training on 50 sample records from the clinic. AI handles Latin terms (drug names, microorganisms) and structured fields (temperature, BCS, weight) into the EHR automatically.
Data is stored across regional clusters with AES-256 encryption at rest and TLS 1.3 in transit. Multi-region backup ensures ~10⁻⁹ data-loss probability. Immutable audit log on every access. SOC 2 Type II audit available on request for Enterprise customers.
Starter setup runs 1-2 days, with one staff training session. Growth and Enterprise include 1-week onboarding with a dedicated success manager. Documentation, video walkthroughs, and role-based training (reception, vet, owner) included.
All plans include a 30-day free trial — cancel anytime, no reason required. After 30 days, Growth/Enterprise plans require a 3-month minimum (covers setup costs). Full data export in CSV/JSON is provided when leaving the platform.
Yes — Enterprise plans include multi-branch dashboards, customer transfers between branches, and centralized billing. Pricing is custom based on branch count and total vet headcount.
Yes — REST API + webhooks are available on Growth and Enterprise plans. Custom integrations (with CRMs like HubSpot/Salesforce, lab systems, payment processors) are scoped per clinic. Dedicated technical contact for Enterprise.